Shipping & Delivery
Everything you need to know about how we get your order to you.
United Kingdom
Royal Mail Tracked 48
Standard delivery
Fully tracked delivery via Royal Mail. You'll receive a tracking number by email once dispatched.
Royal Mail Tracked 24
Next-day delivery
Priority tracked delivery for when you need your oils fast. Same tracking and care, faster service.
Free UK shipping on orders over £50
Standard Royal Mail Tracked 48 delivery at no extra cost.
International Shipping
We ship all products worldwide via tracked courier services (DHL and partner carriers). All shipments include full tracking.
| Destination | Standard Tracked | Express Tracked |
|---|---|---|
| Europe | £12.99 (5–10 days) | £19.99 (2–4 days) |
| US & Canada | £17.99 (7–14 days) | £27.99 (3–5 days) |
| Rest of World | £21.99 (10–21 days) | £34.99 (5–10 days) |
Delivery times shown are carrier transit times after dispatch. International customers are responsible for any import duties or customs charges that may apply in their country.
Delivery Area
We ship worldwideincluding Europe, US & Canada, and rest of world. Select your destination at checkout.
Dispatch Times
Orders are sourced, quality-checked, and dispatched within 5–7 working days. Weekend and bank holiday orders processed the next working day.
Packaging
All products carefully packaged in protective, eco-friendly materials to ensure they arrive in perfect condition.
Order Tracking
You'll receive a tracking number by email once your order is dispatched. UK orders can be tracked via Royal Mail; international orders via DHL or your courier's website.
Need Help?
If your order hasn't arrived within the estimated delivery window, please check your tracking information first. If you need further assistance, we're here to help.
Last updated: 29 March 2026. Stillroot Botanics is not responsible for delays caused by Royal Mail, DHL, or circumstances outside our control, but we will always do our best to resolve delivery issues promptly.